Shipping & Returns
1.Ship by Air express,like USPS,EMS,DHL,TNT etc.They are door to door service.According to different country,we will choose most convenient Air express for you.
2.When you finish your order,we will begin processing your order within 2 hours.It usually takes 1-3 working days to prepare your orders.
3.The delivery time is about 15 working days.
4.We are not responsible for wrong or undeliverable address.Please make sure your shipping address is correct and deliverable.
5.We will provide the tracking number and track links via email to you.
★Please note that shipments can occasionally be delayed due to unforeseen circumstances(Such as Festival). All shipments are sent fully insured.★
If you are not satisfied with our products, we offer a full return service. We will do our best to meet your needs, and at the same time,
The things you need to do :
Keep items and attachments attached, including the outer packaging, label, receipt, after the service card and other accessories. The article must be new and unused. Please contact our customer service representatives soon, and start processes back as fast as you can.
We are sorry to inform you that we can not offer you return service if the situations occur as follows:
1. Deformation or damage of goods that have caused by the customer himself that affect the resale of goods such as remove it from the label, sleeve or collar stretched out of shape.
2. have been washed.
3. have been contaminated by cosmetics, perfumery, and scents.etc.
4. personal and subjective reasons, not quality issues.
If you wish to cancel your order from our shop,please email us ASAP.
1,You can cancel the order before the item being dispatched via email to get your full refund within 30 days.
2,If parcel had been on the way before your request canceling ,you can ask for returning parcel back to us to get your full refund after you receiving.